- EMTA Fares to Increase on 10-1-16
EMTA fares to increase 10/1/16. See below for new prices.
October 2014 was the first fare increase at EMTA in over 17 years. This year will mark the 3rd increase in EMTA’s 5 year fare-increase plan.
Fares are increasing in order to comply with regulations, keep pace with inflation, and maintain comparable prices to our transit peers. EMTA fares remain one of the lowest in the state of Pennsylvania.
CATA (State College): $1.75
LANTA (Allentown): $2.00
Rabbit Transit (York): $1.60
Red Rose Transit (Lancaster): $1.70
COLTS (Scranton): $1.75
Port Authority (Pittsburgh): $2.50
- Beta testers needed for new Android App
Attention Android users: EMTA is looking for beta testers for a new Android application called Trackr. Trackr lets you locate your bus in real-time and view real-time arrivals by stop. We know many of you are frustrated with the current app for Android, this is an alternative. Please note that this is in beta testing, meaning there could be bugs within the app. Your feedback is critical and will help us improve Trackr moving forward. All comments and feedback can be emailed to firstname.lastname@example.org. We appreciate your interest to make this application successful! Download the app here https://play.google.com/store/apps/details?id=com.ride_the_e.trackr
- Attention all LIFT riders!
Dear Valued Passenger:
Erie Metropolitan Transit Authority is in the process of implementing a new paratransit scheduling software called Ecolane. This is part of a statewide initiative to streamline the delivery of shared ride service, reduce costs and improve efficiencies.
We are scheduled to “go live” with the new software on October 2016.
What does this mean to you?
- Normal operating procedures will continue to apply. Trips must still be booked by 4:30 p.m., Monday through Friday. On Saturday and Sunday the Scheduling Line is only accepting reservations for the following day.
- The process of booking your trips may take a little longer than it used to as the Customer Service staff become more proficient with the new software. We ask for your patience for the initial few weeks.
- You are still able to book your trips up to two (2) weeks in advance, and unless you are booking your trip for the next day, we will continue to take calls up to 4:30 p.m. We ask that you call in after 1:00 if you are calling to book future trips.
What will be different?
- The way the Customer Service Representatives book your trip, the way the drivers receive their manifests for the day, and the way your trips are disseminated to the vehicles are a few of the major changes that will In addition:
- If you have an appointment time, you will need to provide the Customer Service staff with that time in order for the software to determine your pick-up time based on the mapping system and an estimate as to how long your trip will take given the shared ride nature of the service.
- Drivers will be utilizing Mobile Data Terminal “electronic tablets” to receive their manifests, which will direct the driver on the order of pick up and drop off to improve efficiency and to ensure passengers arrive at their destinations on time.
- All fares MUST be paid at the time of boarding the vehicles, no exceptions.
- Drivers will not be able to deviate from the manifest for side trips (for example, to ATM machines or a bank drive thru in order for passengers to get fare money, or unscheduled pharmacy trips).
We thank you in advance for your patience and support during this transition. Erie Metropolitan Transit Authority is very excited to implement this new software product that will become the backbone of Pennsylvania’s Shared Ride Transportation System and will hopefully help to ensure its future.
Any questions regarding the changeover can be directed to Molly Kohler, EMTA’s Ecolane Project Manager at 814-452-3515 x 109.
Erie Metropolitan Transit Authority
- eCollege Stickers NOW AVAILABLE!
eCollege stickers are now available at your local universities or any EMTA office. If receiving your sticker from EMTA, please bring proof of enrollment. Get on board with us today!
- Free Securement Straps Available
EMTA will now offer FREE securement loops for riders using mobility devices.
The loops will help to improve the securement process on EMTA buses. Any interested riders can call Rob Blanchard at 814-452-3515 x 128 for more information.
- NEW ADA APPLICATION
To better determine ADA eligibility, the Erie Metropolitan Transit Authority has changed the ADA application. An electronic copy can be found at www.ride-the-e.com/programs.
The following persons with disabilities are eligible for EMTA door-to-door ADA services:
- Any person with a disability who is unable, as a result of a physical or mental impairment, and without the assistance of another individual (expect the operator of the wheelchair lift) to board, ride or disembark from any public bus
- Any person with a disability who has a specific impairment-related condition which prevents them from traveling to or from a bus stop on the public bus system.
- Architectural and environment barriers such as distance, terrain or weather, do not, standing alone, form a basis for eligibility. However, a person may be eligible if the interaction of the disability and barriers prevent the person from traveling to or from the public bus stop.
Persons whose disability does not prevent them from using public bus service with be advised to apply for EMTA’s Reduced Transit Fare Program. Under this program, customers ride for 1/2 the full fare on EMTA’s handicap accessible buses.
A grace period for old applications will be offered for 30 days to accommodate the switchover. For more information on ADA eligibility call your EMTA Customer Service Representative at (814)-455-3330.